FCCS

JOB OVERVIEW

Are you someone who loves keeping complex work running smoothly and takes pride in creating structure that helps teams shine? Join us as a Program Administrator and play a key role in supporting our Governance and Organizational Development practice areas—spending approximately two‑thirds of your time with Governance and one‑third with Organizational Development. In this dynamic role, you’ll partner with consultants, leaders, and clients to ensure flawless delivery of programs, board evaluations, and operational support—making a meaningful impact across the organization.

FCCS provides a tremendous culture to its employees with a focus on work/life values. In addition to competitive pay and benefits, our Denver-based employees operate on a hybrid schedule, currently working remotely 3 days/week. The benefits and bonus structure are unique and a competitive advantage for FCCS making us a Great Place to Work certified organization.  

In addition to an annual bonus opportunity and competitive benefits, the salary range for this position is $58,000-87,000 annually. 

You’ll be a great fit if you:

• Build strong, positive relationships and communicate with clarity and confidence.
• Keep yourself and others organized with an eye for details ensuring nothing slips through the cracks.
• Love supporting others and enjoy being the person who keeps complex projects running smoothly.
• Adapt quickly, pick up new tools with ease, and stay curious about better ways of working.
• Take initiative, anticipate what’s needed next, and feel energized by contributing to a team’s success.

JOB RESPONSIBILITIES

Program & Project Support

• Assist with scheduling, meeting coordination, and logistics for programs, consultant engagements, and board evaluations.
• Support the preparation of proposals, program materials, presentations, reports, and participant communications.
• Maintain accurate documentation, project tracking, and status updates across all Governance deliverables.
• Help coordinate logistics for virtual programs (Zoom setup, links, file uploads, chat monitoring, participant support).
• Manage registration tasks for programs, including attendee tracking, confirmations, and distributing agendas or materials.

• Helps support the logistics and operations for projects and programs.

Administrative & Operational Support

• Provide administrative support to the Administrative Program Manager, including calendar coordination, document preparation, and correspondence.
• Maintain organized department files, archive materials, and ensure accurate record retention.
• Assist with processing invoices, expense tracking, and coordination with Accounting and Administrative Program Manager for budget reconciliation.
• Support updates to the Learning Management System (LMS) and website with program data, materials, and session information.
• Assist with contracting faculty/speakers, collecting bios and materials, and tracking deliverables.

Client Service & Communication

• Respond promptly to client inquiries and provide high-quality customer service.
• Draft and format clear written communication to clients, stakeholders, and internal teams.
• Support the setup and collection of evaluation surveys; compile basic results or summaries for review.
• Maintain positive working relationships with board members, executives, and consulting staff.

Administrative Tools & Technical Tasks

• Assist in administering third-party assessments (e.g. DiSC, CliftonStrengths, Qualtrics)—sending links, tracking completions, and organizing results.
• Provide basic data entry and reporting support using Excel, Hubspot, LMS tools, or survey platforms.
• Support process documentation and continuous improvement initiatives within the Governance department.

JOB REQUIREMENTS

• Minimum of 3 years of administrative support experience required (professional services or consulting environment preferred).
• Proficiency with Microsoft Office (Teams, Word, Excel, PowerPoint, Outlook) required
• Experience with LMS platforms, event registration tools (e.g., Cvent), CRM systems, or survey tools preferred.
• Experience supporting online programs or webinars preferred.
• Data entry or basic reporting experience preferred.
• Strong written and verbal communication skills.
• High attention to detail, accuracy, and organization.
• Ability to manage multiple priorities, meet deadlines, and adjust to shifting demands.
• Professional presence and comfort interacting with executives and board members.
• Ability to work independently and collaboratively within a small team environment.
• Commitment to confidentiality and sound professional judgment.

An Overview of FCCS.  Our Expertise.  Our Services. 

FCCS provides a wide range of professional services and programs to support our clients in managing their risks and accelerating their team’s growth and success.

Our Forward-Thinking Consultants:

• Connect Organizations to networks, thought leaders and learning.
• Develop Your Teams through top-notch programs, conferences and experiences.
• Prevent Loss by addressing and establishing loss prevention programs.
• Retain Top Talent with talent management and succession planning strategies.
• Reduce Risk with over 45 years of risk management experience and expertise.
• Grow Your Governance with a customized approach and a profound level of expertise.
• Increase Your Buying Power powered by an influential group of partners and clients.

The unique blend of our expertise, services, programs and conferences enables us to create enriching business solutions and help organizations accelerate their success. One factor remains constant: no other integrated services firm offers FCCS’ industry-specific insight, objectivity, and expertise.

JOIN OUR GROWING TEAM!

Compensation:

• Competitive Salaries
• Annual Performance Bonuses

Benefits:

• 90-100% employer paid health insurance options.
• 12-13 paid holidays annually
• Open paid vacation time – Supervisor Approved
• Generous paid sick time
• Generous 401k matching and other benefits
• Casual Dress Code
• Collaborative and welcoming work environment
• Great Place to Work Certified

Being certified as a Great Place to Work reflects our collective efforts to foster a positive and inclusive workplace culture where everyone feels valued, supported, and empowered to do their best at work. This achievement is a testament to the incredible dedication, talent and passion that each of our employees brings to our organization every day. Click HERE to see the FCCS company profile on the Great Places to Work website.

FCCS is an equal opportunity employer (EOE).

FCCS may require job candidates to successfully complete a background check as a condition of employment.